Retail
Built for retail shops
Keep track of customers, follow-ups and larger orders. Recording sales, simple stock and returns are planned next.
In pilot. We're starting with a small number of shops and setting each one up personally, online. Pilot terms are agreed with you in writing before you start.
Want to talk it through first? Book a free demo
- Works in your web browser on a phone, tablet or computer, with nothing to install
- Separate logins for you and your staff
- Set up with personal help from us, online
- The workspace is in English today
A website is not included. Websites are a separate $39/month subscription. Terms, including cancellation, will be confirmed in writing before you subscribe.
Not a till or stock system yet. Today the Retail pilot helps you keep track of customers, follow-ups and larger sales. Recording sales at the counter, simple stock and returns are planned and not built yet.
Who it's for
Independent shops such as clothing and shoe shops, home goods and hardware stores, electronics and phone shops, and gift shops. It suits owners who deal with regular customers, special orders or larger purchases.
An everyday example
- A customer asks for their size
They want you to order a product in their size. You save their name, number and request.
- Plan the call back
You set a task to call them when it arrives, and give it to the member of staff who will handle it.
- They collect it
You mark the sale as won and the task as done.
Everyday problems it helps with
- Customer details are spread across WhatsApp, notebooks and your phone's contacts
- Special orders and promised call-backs get forgotten
- It's hard to see which larger sales are still in progress
- Stock and returns are tracked on paper, or not at all (this part is planned, not built yet)
Main functions
- A customer list with phone numbers, emails, notes and searchAvailable now
- A history of notes for each customerAvailable now
- Follow-up tasks with due dates, given to you or your staff, with overdue tasks highlightedAvailable now
- A sales board to follow larger orders and quotes from first enquiry to won or lostAvailable now
- A dashboard with your open tasks and the value of sales in progress and wonAvailable now
- Recording sales at the counter (checkout)Planned
- Simple stock trackingPlanned
- Handling returnsPlanned
Included now
- The Bekaa customer workspace, with its own web address for your shop
- The customer list, notes, follow-up tasks, sales board and dashboard described above
- Separate logins for you and your staff, with owner, admin and member roles
- Your choice of currency, including US dollars and Lebanese pounds
- Works in your web browser on a phone, tablet or computer, with nothing to install
- Setup with personal help from us, online, during the pilot
Not included yet
- Recording sales at the counter (checkout)
- Simple stock tracking
- Returns
- Arabic in the workspace (it's currently in English)
Not part of this system
- Card payments or payment processing
- An online shop
- Accounting or tax filing
- Hardware such as barcode scanners or receipt printers
- A website (a separate $39/month subscription)
- Custom features built just for your shop
Real screenshots
What it looks like today
Software like this is often called a CRM (customer relationship management). In plain words: one place to keep track of your customers, your follow-ups and your sales.
Real screenshotReal screenshots of the Bekaa customer workspace, with example data. The workspace is currently available in English only.
Request pilot access
Tell us about your business. We'll reply by email to talk through the pilot and how we'd set it up with you online. Nothing starts, and nothing is charged, until we've agreed the details in writing.
What happens next
- We reply by email
To talk through the pilot and your business.
- We agree the details in writing
Pilot terms, before anything starts or is charged.
- We set it up with you online
Your workspace, your team and your first customers.
Prefer to talk first?
Book a free 15-minute online meeting. We reply by email to agree a time.
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